The retailers have been testing and trying newer ways and means for engaging the customers. We need to understand the ever evolving retailing space in the light of consumer behaviour and how far consumer is comfortable with the newer computer based shopping models which are largely based on Internet-of-things, robotics, drones, and visual display mechanisms.Consumers are now bombarded with information and they need to take decisions in an environment which facilitates them easy comparison. As compared to the brick and mortar stores, the virtual shopping malls are at definite advantage as they capture the data like gender, age, shopping behaviour, post-purchase dissonance behaviour of the consumers as soon as they enter into the buying process. Author Prof. Vikram Tyagi Name of Journal PalArch’s Journal of Archaeology of Egypt/ Egyptology; page 17(6) 2020. Published Date: 2020 Read full Journal

The study aims to emphasize the need for an exclusive theory, approach and measurement scale for service innovation. In the past three decades, the importance of services and service-related industry has grown tremendously. Well-established scales used for research in manufacturing cannot be directly adopted and measured in the service industry. This article follows the synthesis approach by including both technological and non-technological typologies for measuring service innovation. This is followed by reporting the effect of service innovation on outcome performances. The context of the study is the higher education sector. Author Sridhar Manohar, Amit Mittal and Urvashi Tandon Name of Journal Benchmarking: An International Journal 1463-5771 DOI 10.1108/BIJ-08-2020-0415 Published Date: 2020 Read full Journal

The study aims to emphasize the need for an exclusive theory, approach and measurement scale for service innovation. In the past three decades, the importance of services and service-related industry has grown tremendously. Well-established scales used for research in manufacturing cannot be directly adopted and measured in the service industry. This article follows the synthesis approach by including both technological and non-technological typologies for measuring service innovation. This is followed by reporting the effect of service innovation on outcome performances. The context of the study is the higher education sector. Author Dr. Sridhar Manohar, Dr. Amit Mittal and Urvashi Tandon Name of Journal Benchmarking: an International Journal Published Date: 2020 Read full Journal

The present study examines virtual try-on technology (VTO), return policies, pay-on-delivery (POD) mode of payment, vendor-specific guarantees, and free shipping policy of online retailers as antecedents of trust. The study also examines the role of perceived effectiveness of e-commerce institutional mechanisms (PEEIM) as a moderator between repurchase intention and trust. Data were collected through an online survey Author Urvashi Tandon, Amit Mittal & Sridhar Manohar Name of Journal Electronic Markets, September 2020, ISSN 1019-6781 Read full Journal

Academic and corporate interest in ethical leadership, corporate social responsibility (CSR), and firm performance has attracted a lot of attention in recent years. In fact, many research papers and journal special issues have been focused on these three domains.114 papers published over a period of 58 years (1958–2016) were selected and analyzed according to descriptive and content perspectives to propose a conceptual framework and define a future research agenda. In fact, the main results allow us to derive six main propositions representing possible areas of investigation to direct research on the topic. Author Richa Dahiya, Raiswa Saha, Shashi Kashav, Roberto Cerchione Name of Journal Corporate Social Responsibility and Environmental Management, Volume 27, Issue 2 Pages: 409-1178 March/April 2020,ISSN:1535-3966 Read full Journal

Article: Challenges in Reverse Mortgage- A Review Author: Prof. Supriya Sehgal Name of Journal: Pacific Business Review International, ISSN:0974-438X, V.13 Issue 2 Year: 2020  

Author: Dr. Sridhar Manohar Publication Year: Name of the journal: Name of the publication: Date:

Dr. Sridhar Manohar Name of Journal/Books International Journal of Management Concepts and Philosophy Year 2017 Publisher Inderscience